TURNAROUND TIME
Please allow a time-frame of 2-4 weeks from start to delivery for most stationery items. Allow an additional 2 weeks time for custom orders.
I recommend ordering wedding invitation prints 12-14 weeks in advance of your wedding. Day-of stationery prints should be ordered 3-4 weeks in advance of your wedding.
Printable files are emailed to you in three business days. A printable PDF is the best option for those in a rush.
To make sure your client experience is as stress-free as possible, rush orders are not available. Production time-frame is set firm so that we can make sure production and packaging for your stationery is perfect.
You can check each item description for more detailed information.
I recommend ordering wedding invitation prints 12-14 weeks in advance of your wedding. Day-of stationery prints should be ordered 3-4 weeks in advance of your wedding.
Printable files are emailed to you in three business days. A printable PDF is the best option for those in a rush.
To make sure your client experience is as stress-free as possible, rush orders are not available. Production time-frame is set firm so that we can make sure production and packaging for your stationery is perfect.
You can check each item description for more detailed information.
ROUND OF EDITS AVAILBLE TO ME
Two rounds of edits are included with each order. Each additional round of revisions is $10.00. Please keep in mind that revisions delay your PROOFING and Final Design time-frame accordingly.
PERSONALIZED SAMPLES
At this time, we do not offer custom printed samples. This is due to the amount of time it takes to design, produce and package our stationery.
You may order a sample set through our shop so you can see the look and feel of our stationery prior to ordering.
When you place an order through our shop, I will send a digital proof of your stationery prior to printing so you can see how it will look personalized with your information. There are also many opportunities to revise and edit your digital proofs until you are satisfied, and I will not print anything unless it is approved by you.
You may order a sample set through our shop so you can see the look and feel of our stationery prior to ordering.
When you place an order through our shop, I will send a digital proof of your stationery prior to printing so you can see how it will look personalized with your information. There are also many opportunities to revise and edit your digital proofs until you are satisfied, and I will not print anything unless it is approved by you.
ERRORS IN MY INVITATION
Creative Xpressions is not responsible for any errors or typos approved by the client during the PROOFING process. This is why it is important to check your stationery carefully during the PROOFING process.
DISCOUNTS, RETURNS AND CANCELLATIONS
Our prices, quotes and invoices are non-negotiable. We do not offer price matching to other companies, and we will not sacrifice quality to lower our price.
Due to the customized nature of wedding stationery, refunds are not available. I work meticulously to make sure that you have what you are looking for. Please email me at [email protected] if you have any concerns regarding your order.
Should you need to cancel your order, please contact me within 24 hours of purchase. After 24 hours of purchase, there is a 25% cancellation fee and after 72 hours of purchase, in-store credit is offer.
Due to the customized nature of wedding stationery, refunds are not available. I work meticulously to make sure that you have what you are looking for. Please email me at [email protected] if you have any concerns regarding your order.
Should you need to cancel your order, please contact me within 24 hours of purchase. After 24 hours of purchase, there is a 25% cancellation fee and after 72 hours of purchase, in-store credit is offer.
Cancellation is only available to those who have not received a proof, print or any other format of their customized stationery via email, mail, or other method.
ARTWORK AND BLANK TEMPLATES
I value my work, and I hope you see the value in my craftsmanship, too. Kindly respect the extensive amount of hard work I have put into this business over the last five years. This is how I support my family.
I do not sell blank templates of my work, nor will I provide an editable EPS, INDD, WORD, PUBLISHER, JPEG or any other type of file. When you order from Creative Xpressions, your stationery will be designed by someone with over 8 years of industry experience.
I do not sell the artwork used in my stationery.
I do not sell blank templates of my work, nor will I provide an editable EPS, INDD, WORD, PUBLISHER, JPEG or any other type of file. When you order from Creative Xpressions, your stationery will be designed by someone with over 8 years of industry experience.
I do not sell the artwork used in my stationery.